Supply Management Services University Stores

FAQ’s

University Stores Hours of Operation:

6:00 am to 4:30pm Monday through Friday. Orders can be placed through the University Stores online ordering system 24 hours a day, 7 days a week.

Summer Hours 6:00 am to 4:00 pm Monday through Friday.

Click on an item for more information:

How do I order items from University Stores?

Orders can be placed through our online ordering system or by phone at 509-335-4592.You can also place and pickup orders at our warehouse location at 410 Dairy Road. To purchase items you must also supply your University Stores account number.

I don’t have a University Stores account number. How do I set one up?

University Stores will assign an account number to your budget and project number. This initial setup must be done by an individual with signature authority on the budget and project. For all account questions contact us at 509-335-3781.

What items are stocked at University Stores?

University Stores carries thousands of items spread through the following categories: Laboratory, Molecular Biology (enzymes, reagents, kits etc.) Hardware, Electrical, First Aid, Safety, and General Household and Research supplies. Along with our website you can also view our stock in our product display area at our store location.

I can’t find what I’m looking for on your website. Can you special order it?

Yes, absolutely. We can place a special order of any non-stocked item with all the vendors we contract with. University Stores also receives discounts through all our vendors and there is always FREE shipping. Special orders can be placed through our website by clicking the “special order” tab on the left hand column and following the instructions.

I placed an order today, when will I receive it?

All stock orders placed on line or in person will be available for pick up at time of purchase. University Stores will deliver orders placed for stock items directly to your department within 24 hours.All liquid nitrogen, dry ice, and frozen molecular biology items ordered before 12:00pm will be delivered the same day, orders placed after 12:00pm it will be delivered the next day. Gases and chemicals are delivered on Tuesdays and Thursdays only. Orders for Chemicals and Gasses must be placed before 7:00am to be delivered on those days.

ALL ITEMS ARE DELIVERED FREE OF CHARGE

How do I buy alcohol?

Alcohol can be purchased on line or in person. University Stores will deliver alcohol purchases directly to your department. If you are purchasing 95% bulk alcohol you must provide your own container and you must pick up in person at Chemical Stores during regular hours of operation (Tuesdays between 10am and 12pm and Thursdays between 8am and 12pm).

Where is the Chemical Stores building?

The chemical storage building is located on Grimes Way on the east side of the McCluskey Services building parking lot.

What are Chemical Stores’ hours of operation?

Chemical Stores is open 10am-12pm on Tuesdays and 8am-12pm on Thursdays.