FAQ’s
University Stores Hours of Operation:
Orders can be placed through the University Stores Online Ordering Catalog 24 hours a day, 7 days a week. For emergency orders or in-person pick-up, please call 335-3782.
Click on an item for more information:
How do I order items from University Stores?
I don’t have a University Stores account number. How do I set one up?
WHO DO I CONTACT ABOUT UNIVERSITY STORES CHARGES OR INTERNAL SERVICE DELIVERY CHARGES?
I CAN’T FIND THE ITEMS I USED TO BUY ON THE UNIVERSITY STORES WEBSITE, WHERE DID THEY GO?
University Stores has significantly reduced in-stock inventory items to primarily chemicals, gases, alcohol, liquid nitrogen, dry ice, bio-hazard boxes, and copier paper. If items are no longer in our on-line catalog, you may now acquire them directly from vendors on State contracts. Contact information to set up an account:
VWR:
Monica Brown
Senior Sales Representative
VWR, part of Avantor
m 503 523 8677
monica.brown@avantorsciences.com |
https://us.vwr.com
Fisher Scientific:
Angela Young
Sales Representative- Fisher Scientific
Thermo Fisher Scientific
14302 24th Street East | Suite B | Sumner, WA 98390
Mobile: 509-318-3686
Customer service: 1-800-766-7000
Angela.young2@thermofisher.com | www.fishersci.com
I CAN’T FIND WHAT I’M LOOKING FOR ON YOUR WEBSITE. CAN YOU SPECIAL ORDER IT?
I placed an order today, when will I receive it?
All stock orders placed on-line will usually be delivered the next day (during the work week). If you have an emergency need for liquid nitrogen or dry ice, once the order is placed, call 509-335-3782 to make an appointment for in-person pick-up. Gases and chemicals are typically delivered on Tuesdays and Thursdays only.
ALL ITEMS ARE DELIVERED FREE OF CHARGE